For all non-airline services, see the NSAB 2015 terms.
Member of Danish Freight Forwarders and the Nordic Association of Freight Forwarders.
All jobs are performed according to the General Terms of the Nordic Association of Freight Forwarders (NSAB 2015). These terms limit the liability of the freight forwarder as a contracting party per § 3 for lost, deteriorated or damaged goods to 8.33 SDR/kg and up to the freight value for delays. For all other losses, the limit is 100,000 SDR per job (§ 21). Per § 3 C, the freight forwarder’s liability as an intermediary is limited to 50,000 SDR per job, and to no more than a total of 500,000 SDR for a single incident (§ 24). For stored items, the total liability for damages arising from a single incident is limited to 500,000 SDR (§ 25). Note in particular that according to the network clause (§ 2), claims against the freight forwarder become time-barred after one year (§ 28), and the right of lien and withholding (§ 14) applies to both current and previous claims.